We love our patients — and we want them to love the care they receive!
Our goal is to make sure every one of our patients has a fantastic experience with our hearing care providers, and that each gets the results they really need. Whether it’s something as simple as a hearing consultation or as impactful as a full hearing aid fitting, making our patients happy is what we’re here for. See what they have to say about our practice!
"I’ve had hearing loss that was discovered during a hearing test at New England Hearing Care, and have worn hearing aids for about eight years now. Having visited a number of other hearing specialty locations, I can say that Daniel’s office and staff is the most professional, organized, clean and friendly. They carry the top state-of-the-art hearing aids, and provide thorough and complete hearing tests, evaluations and fittings. It’s a comfortable place to visit, and it has been clear when I’m there that many of the clients have had the same positive experience that I’ve had."
Michele B. Goodrich
Gosh, I do hope this letter reaches you as I am not sure if you are still at New England Hearing Care. My father was Henry ‘Mike’ Vedrani, Sr. He was, as I’m sure you remember, a client of yours. I do apologize for my delay in writing this. I’ve wanted to personally thank you and your wonderful staff for your excellent care of my father. I remember how he used to talk about his visits to your office and I brought him on one occasion. I know there were many times he took his frustration out on you folks. But you were always so kind and understanding, he thought a lot of you, Mr.Hendrix. As you are well aware, my father was very genuine, and a ‘tell it like it is’ kind of man. His death was unexpected and his absence has been profoundly felt by all of us and his many friends. I had phoned your office on the Thursday or Friday afternoon before he died. (He died on Wednesday, Sept 24, 2008). I explained to the woman who answered the phone that my father was in the hospital and that he couldn’t hear a thing. She told me to come right down and someone would check it out. My husband left with it immediately and returned shortly after, with it in working order. We then brought it to him and I will never forget how happy he was.
So let me say again to you from the very bottom of my heart- Thank you, you made a huge contribution to his well being.
Your goodness shall follow you always.
God Bless you all at DHH."
Donald E. Weng
"They are caring audiologists who made me feel like a patient rather than a customer. They were careful to make sure all my hearing needs were met and were not satisfied until I was certain that the instrument we chose was the best for me. I recommend New England Hearing Care highly."
Dave Rooney, DMD
"Years of dental drilling left my ears ringing and lacking clarity, especially so when listening to colleagues in the middle of background noise. As the drill turbine needed replacement, it made even more noise than usual, causing a serious detrimental effect on my hearing acuity.
The team at New England Hearing Care worked closely with me and my family to implement a cosmetically appealing course of treatment for my ‘drill ear’. Using innovative electronics, and professional programming to my lifestyle, New England Hearing Care brought me back to a place of confidence in communicating, and thereby greatly improving my quality of life."
"For a long time I was having a difficult time hearing and my friends would comment on it. After awhile some of them hinted that maybe I needed a hearing aid. One day I received an invitation from New England Hearing Care to have a hearing test and there was a special on purchasing hearing aids, so I bravely took up the offer. After the hearing test I was told the results, and agreed to be tested for hearing aids. I tried the demos and found my hearing was so much clearer that I agreed to purchase a pair, and picked out the cover design. When I went to pick them up, Dan had me insert them and he walked away, I figured he had something to do but then I heard a voice in the distance asking me how they felt. I realized it was Dan, talking to me so I turned around and saw him in the distance with a smile on his face. I responded that I heard him very well and that began my ability to hear. I told Dan I was going to the firehouse theatre that evening and he suggested that I do not wear them because of the background noise and wait until I get used to them. But I was never able to hear when I went there so I decided to try them. I couldn’t believe it, for the first time I clearly heard all the performers and had absolutely no problem with the background noise. Now I wear them daily and am very happy to hear what is going on around me. When I remove them before bedtime, especially after listening to TV, all the sounds become muffled and I can now tell the difference between hearing and not hearing."
Bob Apprich, Georgetown
"I thought I could still hear pretty good but never realized how bad my hearing loss was. With the wonderful help from Daniel, his staff, and my new almost invisible hearing aids, my hearing has improved tremendously. Thank you all very much!"
"I brought my father in law Dick Pelletier to your facility in Newburyport. I just wanted to reach out ot recognize 2 outstanding women that work and support your practice. Tina Gardella and Jane Szarythe. These woman completely understand the commitment to excellence. Jane runs the front of the house like a pro. She is very pleasant and professional. Tina runs the back of the house. Fun, pleasant and professional. I can’t say enough about what a wonderful experience we had and I am grateful that my father in law can hear again! I would and will recommend others to visit your business."